Privacy Policy

Privacy Policy

Introduction

At https://auto-body-cosmetic-repair.collision-talk.com, we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in adherence to various international data protection laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s Connecticut Transparence and Accountability of Data (CTDPA) Act, Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides your interactions when:

  • You sign up and use our applications and services as an authorized user
  • You visit or navigate our websites linked to this policy
  • You communicate with us via email, phone calls, text messages (SMS), or other channels

Personal Data Collection

We collect a variety of personal information, which can be categorized as:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile settings.
  • Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  • Financial Information: Financial records or bank account information for processing payments and managing financial transactions.
  • Purchase Information: Details about products or services you’ve purchased from us, including purchase dates, quantities, and itemized descriptions.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, mobile network information, and browser types collected through our applications to provide personalized experiences.
  • Location Data: Your geographic location data, often obtained from GPS or other tracking technologies, used for location-based services.
  • Feedback: Any comments, reviews, or ratings you share with us, along with any associated contact details.
  • Social Media Information: If you choose to connect our services to your social media accounts, we may collect data from these platforms, including your public profile information.
  • Product Information: Details about products you’ve viewed or purchased, including product IDs, attributes, and usage patterns.

We obtain this data through direct user input, interactions with our platform, and automated technologies employed for service enhancement and personalization. Additionally, we may receive personal information from third parties who assist us in providing services, always subject to their respective privacy policies.

Cookies

We utilize cookies, a common technology used by websites and applications, for various purposes:

  • Strictly Necessary: These cookies enable core functionalities, such as account login, session management, and website navigation.
  • Preference: They remember your preferences and settings to personalize your experience.
  • Analytics: Analytics cookies help us understand how users interact with our platform, providing insights for improvement.

Users can manage non-essential cookies through our Cookie Manager, offering control over their cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified during collection or as required by law. Once the retention period expires or these purposes are fulfilled, we delete or anonymize the data to protect your privacy.

Security Measures

We employ robust organizational and technical safeguards to protect your personal information:

  • Encrypted Communication: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not intentionally collect or seek to obtain personal information from children in this age group.

Your Rights

Depending on your jurisdiction and local data protection laws, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  • Restriction: Limiting our processing of your data for specific purposes.
  • Portability: Receiving your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific or all purposes.
  • Non-Discrimination: You have the right not to be subject to automated decision-making that significantly affects you.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by postal mail at our registered address.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on our website, and we encourage you to review it regularly for the latest information.

Contact Information

For any privacy-related inquiries, including unsubscribe requests, data access, or questions, please reach out to us at:

Email: [email protected]
Postal Mail: [Provide Address]